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3 November 2015

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Vacancies

VACANCIES: Faithful to Nature - 18 May 2016

Your favourite online organic store is looking for future superstars. Faithful to Nature is a market leader in the online organic retail space. We are passionate about innovating and producing top quality work. We are a company with a lot of heart and soul and are looking for someone with exactly that. If you are passionate about everything you do and if you take a lot of pride in always doing your best and delivering the highest quality of work then please get in touch. We are based in Sunnydale, Noordhoek which is just over Ou Kaapse Weg in the Southern Peninsula of Cape Town.

CUSTOMER SERVICES EXECUTIVE

This Job is For You If:

You are super friendly, loving working with people and could spend all day on the phone or email helping customers – because you will. You manage your time well, can think on your feet, are very calm (in fact it takes a rhino charging at you to be flustered) and manage to get smiles out of even a grumpy smurf.

Main Duties:

Dealing with high volumes of email and telephone queries
Phoning customers to advise them of ETA’s for back ordered products
Helping customers place orders and product queries
Working very closely with the rest of your team to achieve the BEST possible customer experience
Key Skills:

Bi or Trilingual would be great but English is a must
Excellent phone manner
Great email experience
Good attention to detail
2 years work experrience with at least one of these years in a call center
Own transport
Salary will be dependent on experience but apart from other company benefits the expected bracket is from R5,000 – R12,000 gross a month.

If this sounds like you, please send us a letter explaining how and why you would add value to our team; and what makes you Faithful to Nature. Please send this with a full CV and references to jobs@faithful-to-nature.co.za.

 

JUNIOR BOOK-KEEPER

This Job Is For You If:

You love to organize, file and make order. In fact you find yourself going over to have coffee with your friends and ending up organizing their desks while you catch up. You are an absolute stickler for detail and are looking to work in an exciting and fast paced environment where you can challenge yourself everyday.  You are self-motivated and very process driven. You can manage yourself and are a naturally very efficient person.

 

Main Duties:

Processing bank payments daily
Assist in cash flow management by entering invoice totals into excel
Uploading invoices and credit notes into accounting system (Smartedge and Sage)
Batch and prepare invoices for payment
Reconcile supplier statements
Capture and apply rebate/discount credit notes and updating supplier rebate spreadsheet
Matching and allocating customer sales in Smartedge (maintaining of customer accounts on an on-going basis)
Capture Petty Cash receipts
Voiding refunds
Maintain filing and safekeeping of source documents
Perform a variety of other administrative duties
Key Skills:

Experienced in excel
Have the patience and attention to detail for data-capturing
Problem solver
Strong communicator
Good time management
Excellent organisational skills
At least 1 years work experience
Salary will be dependent on experience but apart from other company benefits the expected bracket is from R4,000 – R10,000 gross a month.

If this sounds like you, please send us a letter explaining how and why you would add value to our finance team; and what makes you Faithful to Nature. Please send this with a full CV and references to jobs@faithful-to-nature.co.za.

 

WEB ADMIN ASSISTANT

This Job is For You If:

You are inquisitive about the world around you; and especially love all things natural. You are naturally, Faithful to Nature. You write and speak the Queen’s English and know more about apostrophes than long division. You are flexible, willing to take on work outside of your job description, and can manage your time effectively to meet your required deadlines. You are a stickler for detail; have a high standard for the quality of work you produce; you are friendly and caring and feel comfortable in your own skin.

Main Duties:

Showcasing 11,000 products on the Faithful to Nature site in the best possible way.
Improving our categorisation and making sure all of existing product descriptions and images are up to date.
Assisting our copywriters to upload 400+ new products to the website every month.
Check the quality of all text and images.
Uploading all specials, homepage banners and blogs.
Liaising with our customer services team and suppliers on a daily basis.
 
Key Skills:

A relevant degree or diploma
Own transport or ability to get to work easily
Strong organisational skills
At least 2 years of CMS and HTML experience
A very strong command of the English language and attention to detail
Fluent in Word, Outlook and Excel
A passion for natural and organic products​​
If this sounds like you, please send us a letter explaining how and why you would add value to our team; and what makes you Faithful to Nature. Please send this with a full CV and references to jobs@faithful-to-nature.co.za.
 
For further information, visit  http://www.faithful-to-nature.co.za/